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AUTOMATION IN ACTION

Avelo BackOffice™

The customer-facing automation showcase within Avelo One™: administrative workflows, approvals, finance and operational visibility.

Discuss your requirements ↗

Less manual work. More control.

Bring routine administrative work into governed workflows without removing human responsibility.

01 / AVELO

Workflow orchestration

Structure tasks, documents, exceptions and approvals around how your team operates.

02 / AVELO

Finance and reconciliation

Surface information and exceptions for authorised review, with scope agreed in Discovery.

03 / AVELO

Customer operations

Coordinate customer records, follow-up and administrative tasks across the platform.

04 / AVELO

Reporting and visibility

Understand work in progress, outstanding approvals and operational exceptions.

05 / AVELO

Avelo Assistant™

Ask permissioned questions and prepare governed actions from within Avelo One.

06 / AVELO

Human oversight

Maintain approvals, audit records and defined authority over consequential actions.

Example workflow: invoice review

An illustrative scenario — not a claim about a live customer deployment.

01 / AVELO

1. Receive

A document or record enters a configured workflow.

02 / AVELO

2. Check

Relevant fields and exceptions are highlighted for review.

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3. Approve

An authorised person reviews and approves the proposed action.

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4. Verify

The resulting state and audit evidence are checked.

Illustrative scenarios only. Exact functionality, integration requirements and service allowances depend on agreed scope.